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我们的服务

Six pillars of service designed for serious agarwood buyers.

OudLink offers four wholesale services to qualified buyers: graded oud chips by the kilogram, hydro-distilled oud oil by the millilitre, grafted Kynam by the gram, and Aquilaria sinensis sapling supply for plantation customers. All services include CITES export documentation, third-party-eligible Certificate of Analysis on request, and bilingual EN/AR shipping paperwork. Reply turnaround on inquiries: within 12 business hours.

Full-Service Agarwood Sourcing

Wholesale Supply

Bulk chips, oils, and Kynam at origin pricing.

Custom Orders (OEM/ODM)

Private-label and custom blending for brands.

Logistics & Export

Door-to-door delivery worldwide.

CITES Documentation

Full permits and customs paperwork.

After-Sales Support

Long-term partnerships, not one-shot deals.

Training & Education

Help your team understand grades and provenance.

Our 4-Step Process

1. Inquiry

Tell us what you need.

2. Quote

Origin price within 12 hours.

3. Sample

Try before you commit.

4. Deliver

Door-to-door with full documents.

Have a question or quote request?

Service lines

  • Oud chips wholesale — high-oil large, high-oil small, natural tree chips, multiple grades. MOQ from 100 g.
  • Oud oil wholesale — hydro-distilled at our Maoming facility, aged on-site, MOQ from 5 ml premium / 20 ml commercial.
  • Kynam program — grafted Green and Black 奇楠 from our SCAU partner farm, limited per harvest.
  • Sapling supply — two-year grafted Aquilaria sinensis saplings for plantation customers, phytosanitary-certified.

Documentation included with every shipment

CITES export permit · phytosanitary certificate (where applicable) · commercial invoice · packing list · Certificate of Analysis on request (oils) · MSDS for air-freight / ocean-freight as required by destination customs · bilingual EN/AR cover letter for Gulf shipments.

Frequently Asked Questions

Do you offer custom blending or grading?
Yes. Custom blends, oil cuts to specification, and bespoke grading by sinking density are available — see the Custom Agarwood page for the standard process.
What payment terms do you support?
T/T (wire) is standard. Letter of Credit is supported for orders above USD 50,000. Crypto payments accepted on request for repeat customers under prior arrangement.
Do you provide samples?
Paid samples are available against a sample fee that is credited toward the first commercial order. Free samples are not standard policy — agarwood economics make even a 5-gram chip a meaningful give-away.
What Incoterms do you use?
EXW Maoming, FOB Guangzhou, CIF destination port — pick what suits your logistics. Air freight via DHL / FedEx for high-value lots; sea freight for bulk chips and saplings.
How long does an order take to ship?
In-stock items: 3–5 business days from confirmed payment. Custom blends or specific grade lots: 2–4 weeks depending on availability and CITES paperwork.