OudLink positions itself as a direct agarwood supplier — not a trader or broker. Our supply chain begins at our own Maoming and Hainan plantations, runs through our own distillation and grading operations, and ends at our own CITES export office. Wholesale customers buy from origin under a single point of accountability, with paperwork that traces every shipment back to the harvest plot.
Direct supplier vs. trader
A trader buys finished material from collectors and resells. Margins compound with each layer; provenance documentation gets re-issued or lost. OudLink cultivates the trees, induces resin formation, harvests, sorts, distills, grades, packages, and ships under our own permit. There is no upstream — we are the upstream.
Quality control responsibilities
Because we own every step, we own every defect. Sinking-grade verification, GC-MS spot checks, visual inspection on every commercial lot, photo-documented QC records, and customer-side reference samples held for two years post-shipment. Disputes are resolved against documented evidence, not opinion.